Dear Efi,

Please convey the appreciation of Florida Power and Light Company to your organization for your recent support activities. Your actions significantly enhanced our ability to sustain restoration teams across the state in the aftermath of HURRICANE KATRINA. FPL ranks among the top utilities in the nation in the speed of its restoration operations, largely due to the responsiveness and capabilities of our suppliers. We greatly appreciate your flexibility in reacting to a fluid, uncertain situation. All of your personnel demonstrated a remarkable degree of professionalism and ability, which made interaction with your team a real pleasure. Again, thank you for everything. We look forward to working with you in the future.

Sincerely.

Good Moming,

I would like to take the opportunity say a HUGE THANK YOU to Tammy for her wonderful assistance while the ship docked in New York this season I had the pleasure to work with Tammy for almost 6 months on every week basis. It was her help and commitment that made the transportation/pick up of crewmembers so much easier and stress less. We are talking about the city of New York when we are facing constant issues with buses/van, having difficulties being able to park and stop the cars for crew to get on. Tammy was on top of every issue, gettingin constant touch with bus/van drivers about their locations, distance from pier and keeping me informed what was the situation.

What surprised me was that Tammy was not only available on the pier, but also she took the time to greet me and my assistant in our office on the ship and then picking up crewmembers from the ship and escorting them to the meeting locations on the pier.

It was very helpful when we had large amount of crew getting off and on. Tammy always went above her way to help us out and assist in every possible way. I have worked on ships for 10 years and had worked with many personnel but I can say that Tammy was exceptional and very helpful.

With this emaill would like to compliment her and express my gratitude. Thank you for having Tammy to assist us and I hope to have another opportunity to work with her again.

Great job Tammy!

Kind regards Ilona Crew Officer MS Veendam

Dear Operations Manager,

This is to inform that Bartwil Unitor Ship Services Inc serving the Cruise ship industry as ship agents for the Port of Miami commends Bus Reserve for their efficiency and smooth operation on handling crew logistics for joining and departing crewmen.

Bus Reserve achieved all expectations for airport meet & greet crewmen. Hotel accommodations found to be well chosen, transportation from hotel to vessel for joining crew on a timely basis. And pickup of crewmen from ship to various airport terminals in a well organized fashion.

Once again, I would like to thank you for the great service you have provided to us.

Sincerely yours.

Good morning Robert,

That's a bus! Thank you so much for making this trip the best one ever. The bus was perfect. The driver was very professional and friendly. He was great I can't complain. all I can say is thank you for all your help and patience.

It's nice doing business with you and I will contact you anytime I need a bus or recommend you to a friend.

Hi Charles,

I hope you received the returned signed contract and payment today.

Huge thanks to you for all of your help and great customer care. From you calling back so promptly always and you attention has been so greatly appreciated. Thank you. I hope your supervisor and company as a whole recognize what an amazing employee they have!

Kind regards,

Hi Efi,

Thank you so much for everything you do for us & our crew members, I had no doubt, just wanted to send the remainder.

You are our ROCK in Fort Lauderdale!! Have a great weekend.

Regards